+49 (89) 2000 299 66   info@neurofeedback-info.de

Instructions for cancellation

Cancellation policy (services) & cancellation form

Consumers are entitled to a right of withdrawal in accordance with the following conditions, whereby consumers are any natural person who enters into a legal transaction for purposes which can not be attributed primarily to their commercial or self-employed activities:

A. Cancellation policy (services)

Right to cancel


You have the right to withdraw from this contract within fourteen days without the need to state any reason.

The withdrawal period is fourteen days from the date of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us (Thomas Feiner, Institute for EEG-Neurofeedback, Karl-Böhm-Str. 50, 85598 Baldham, Germany, Tel.: +49(0)89 82 03 07 39, Fax: +49(0)32121035629, E-Mail: info@neurofeedback-info.de) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract.

You can use the attached model withdrawal form, which is not required.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.

If you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the point at which you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

Exclusion or premature termination of the right of revocation

The right of withdrawal expires prematurely if we have provided the service in full and we have only started to carry out the service after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal if we have fully fulfilled the contract.

B. Cancellation form

If you want to revoke the contract, please fill out this form and send it back.

An

Thomas Feiner
Institute for EEG Neurofeedback
Karl-Böhm-Str. 50
85598 Baldham
Germany
Fax: +49 (0) 32121035629
Email: info@neurofeedback-info.de

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of consumer (s)

________________________________________________________
Address of the consumer (s)

________________________________________________________
Signature of the consumer (s) (only in the case of a communication on paper)

_________________________
Program

(*) Delete as appropriate

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this website and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies. Please note that if you reject your application, it is possible that not all functions of the site will be available.